Refund and Returns Policy
At Vanilla Miracle, we want you to be delighted every time you shop with us. Occasionally, though, we know you may wish to return items. We will gladly accept returning any item that was purchased within 30 days of receipt that you do not want to keep. Non-faulty items must be returned in their original packaging (with mark and number with original label) and in an undamaged condition. All necessary actions are the customer’s responsibility until the final return to our warehouse.
However, after receiving the item, the buyer should contact us within 30 days for any return or refund issues. Because we do not keep shipping proof for more than two months.
To cancel an order, please inform us via email.
For all overseas customers, we strongly advise ensuring that the product is relevant to you before making the purchase. We are happy to answer any questions you may have before the purchase.
Please contact us if you have any concerns, we will gladly replace or refund any product that doesn’t meet your expectations
Email: firstname.lastname@example.org or +94 77 351 8892
Please return items to our USA warehouse: 3700 Smith Farm Road, Matthews, NC 28104, USA
ACRIL HOLDINGS (PVT) LTD
30 1/1, Sumanarama Road,
Sri Lanka (Factory)
No 01, Thenipolgasthenna,